Mexico

Billing Manager provides a dedicated billing support to a customers across US and CCLA. Billing Manager works closely with Sales or Service Management teams when a customer is experiencing complex, numerous and/or recurring billing issues on a monthly bases. Using project management approach... back to job list

Most of World Billing Relationship Manager (BRM)

Cuauhtemoc, Mexico

Ref#: 153550

Position eligible for immigration sponsorship: No


Billing Manager provides a dedicated billing support to a customers across US and CCLA.
Billing Manager works closely with Sales or Service Management teams when a customer is experiencing complex, numerous and/or recurring billing issues on a monthly bases.
Using project management approach (following PMIĀ® methodology), the Billing Manager ensures that investigations and resolutions are tracked and delivered in a structured and methodical manner, and providing comprehensive updates and reviews to stakeholders at regular intervals throughout the resolution process.
Billing Manager protects revenue via proactive billing issues detection, root cause analysis, owner assignment, resolution and prevention of upstream errors resulting in billing defects.
Billing Manager delivers effortless customer billing experience via applying expert knowledge, responding immediately, escalating if necessary and working proactively and across organizations to meet customer needs.
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