Mexico

Skills to support the OnSite Second Level support for LAN , Voice IP, Projet Management and to support diagnostics and troubleshoot incidents. Assist in definition and implementation of network solutions of the customer. Interact with other IBM and AT&T service towers to ensure the... back to job list

Staff Associate

Guadalajara, Mexico

Ref#: 149498

Position eligible for immigration sponsorship: No


Skills to support the OnSite Second Level support for LAN , Voice IP, Projet Management and to support diagnostics and troubleshoot incidents.
Assist in definition and implementation of network solutions of the customer.
Interact with other IBM and AT&T service towers to ensure the end-to-end solution of issues.
On-site support during business hours and remote support out of business hours.
Vendor Management of customer 3rd parties and interact with IBM/IBM Customer, AT&T, Vendors and Suppliers.. Execution of service delivery and procesess. 7x24 availability.
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