Mexico

Directs and manages a team of first level Customer Service Supervisors and/or Individual Contributors who manage day to day customer service issues requests which may include any of the following: new or additional services, service inquiries, provisioning and maintenance, complaints, escalations,... back to job list

Area Manager, Customer Relations

Mexico City, Mexico

Ref#: 151969

Position eligible for immigration sponsorship: No


Directs and manages a team of first level Customer Service Supervisors and/or Individual Contributors who manage day to day customer service issues requests which may include any of the following: new or additional services, service inquiries, provisioning and maintenance, complaints, escalations, problem resolution, adjustments, service order issuance inquiries and validation of service order accuracy.
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