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MSS Network Security Associate Tier 2


Bangalore, India

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AT&T is recognized as one of the leading worldwide providers of IP-based communications services to businesses. We are the largest communication holding company in the world by revenue and we serve millions of enterprises and multinational business corporations on six continents.

Roles and Responsibilities:

AT&T India is looking for Tier 2 Firewall Support Engineer professionals in the Network Security domain with hands on experience on MMS(Managed security Services) includes several standard and custom offer customers; Firewall & network based products like Proxy, Checkpoint/ASA. The candidate is expected to have Juniper Firewall skills and Security problem determination is a must. This position also requires proficiency in reading and writing in English as we have tied to our IPCC & documentation of Root Cause Analysis, process and procedure documentation. The desired relevant experience is 3 to 5 Years and the job requires flexibility to work in 24/7 support model. All positions are open to be hired in Bangalore.

Key Competencies and Skills:

Advanced LAN/WAN networking skills and experience with Firewall and security devices, Expertise in Incident, Problem & Change Management, Excellent verbal and written English communication skills, assisting and working with customers in problem determination and resolution., Good skills covering TCP/IP protocols knowledge, Familiarity with any of FW vendors: CheckPoint, Cisco ASA, Juniper Junos , Proxy BlueCoat and IronPort., Effective problem solving skills, highly motivated; self-starter.

Education and Qualifications:

Experience level 3years to 5years
"Preferred Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, or Math or equivalent experience.
Required Skills, etc: * Advanced LAN/WAN networking skills and experience with Firewall and security devices. "