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Sr. Technical Specialist


Bangalore, India

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Responsible for operation, implementation, and change management of new software, hardware and applications relative to vEPC platforms domestically and internationally (Sundance and ASE).

Roles and Responsibilities:

Participates in software development proj activities including tech/business requirements and labs testing. May assist in the coordination, evaluation and partnership with tech vendors, outside consultants and internal dotted line resources. Part of a 24X7 staff delivering ntwk tech support. Provides the tech troubleshooting and leadership required to recover from the most complex ntwk problems. Identification of root cause, resolution, work arounds, testing and implementation of vendor/IT fixes or design changes. May assist in providing leadership for projs, including collaborating with labs, ATS, and TP&E t to develop business cases, defining business and/or tech requirements and preparing detailed plans and schedules. May lead cross- functional teams on specific issues and/or projs. May review and interpret technical documentation and vendor specs.

Key Competencies and Skills:

Business/Functional - Expected Proficiency Level
•Business Orientation-2
•Emerging Technologies-3
•Fault Mgmt/Network Incident Mgmt-3
•Network and Internet Security-2
•Network Engineering-2
•Networking/Communications Hardware-3
•OSI 7-layer model-3
•Product Installation and Support-3
•Project Management-2
•Quality Management-2
•Software Product Testing-3
•System Testing-3
•Telecom Regulatory Environment-1
DevOps Tier Two Support

Education and Qualifications:

BSc. in Computer Science or equivalent experience