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EMEA Account Profiling Specialist ( Fixed term contract- maternity leave cover )


Bratislava, Slovakia

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Location: Aupark, Bratislava, Slovakia
Working time: EMEA working hours

Facilitates end to end customer billing accounts processes, including customer data verification, tax/tariff rate changes, billing model set up based on service provided, error management and correction, customer investigation and inquiry processes. Investigates contracts signed, makes checks of validity and accuracy of data provided by business partners, provides guidance to Sale team and Account managers. Is aware of specific account set up requirements in EMEA & AP regions.

Roles and Responsibilities:

- Setting up new customer accounts (Customer name, Address, VAT #, Payment term, etc.)
- Updating customer data (changes of billing model, addresses, account structures, etc.)
- Process and validate requests against contract and legal requirements
- Communication with internal partnering teams

Key Competencies and Skills:

- Good command of MS OFfice
- Knowledge of VBA - Nice to have
- English – B2 (ability to provide guidance to diverse business partners – written or verbal)
- Basic understanding of database environment (data entry and updating)
- Attention to detail and ability to prioritize
- Team player

Education and Qualifications:

∙ University education, preferably Graduate
∙ Secondary school education (one year experience from multinational company needed)

Additional Information:

- Fixed term contract - maternity leave cover
- Salary from 1,210 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.