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Financial Business Manager


Bratislava, Slovakia

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The Financial Business Management team is responsible for all aspects of the UVN/client financials. Currently, (2017) the Business Management Team supports 337 clients with a total ring count of 634. Many of the UVN clients are complex, high maintenance & have multiple rings. 2016 year end revenue was approximately $362M.

Roles and Responsibilities:

Key functions include; obtaining capital funding required for client projects, creating the associated vendor purchase orders, contract comprehension, vendor management, out looking revenue, resolving client issues & client bill creation.
Requesting Capital Funding - Business Managers utilize client contract/amendment, business case & change request data to populate system tools to obtain the required capital for all components of the project.
Creating Purchase Orders - Business Managers are sent various required data/documents from the Augment & Implementation Managers. The Business Managers prioritizes the requests & creates the vendor purchase order using vendor quotes & specific equipment part identifiers, as well as, detailed client project information & accounting data. The creation of purchase orders is a critical up front piece of the client project.
Contract Knowledge – Each UVN client contract is unique & terminology ranges from simple to very complex. The Business Manager must ensure they understand every key component from length of term to SLAs, pricing, monthly fees, delayed billing strategies, early termination fees, etc. to ensure the client bill is correct every month.
Vendor Management – Business Managers interface with vendors to answer their questions, determine correct supplier & contract codes, educate them on VIPS/New Horizons, an electronic system that delivers AT&T documents to the vendors receiving system, clarify contracts & create/renew lease agreement purchase orders.
Resolving Client Issues - Business Managers interface with clients, sales, account teams & Life Cycle Managers (LCM) to resolve client bill issues. Once an investigation of the issue is performed & a resolution is achieved, credits/debits to the client bill are applied. A key system is the RDS system which feeds Universal Biller (UB).
Client Bill Creation – The client bill is produced by using a spreadsheet that is located within the UVN FORT Database on the web. The Business Manager populates the data base with current month client bill data. The result is an excel spreadsheet (miscellaneous spreadsheet) complete with all data that needs to be applied to the client’s current bill. The spreadsheet is emailed to the Billing Manager Analyst (BMA) to be input into IBS & then fed to the Universal Biller. A draft bill is produced, validated by the Business Manager & then the final client bill is run. All client bills are now accessible to the client via Business Direct. All client bills include the Business Managers phone number as they are the first point of contact for the client should they have a question about their bill.
Other Responsibilities - creating & maintaining monthly revenue actual & outlook reports for CFO, tracking capital/expense costs, partnering with LCMs to clarify contract terminology &/or determine correct costs for additional services, analyzing client new build/network changes budget to actual dollars, ensure projects stay within budget guidelines, provide the capital team with reports to indicate which months/year capital costs will be realized & execute various adhoc requests from Product House.
Key Interfaces - UVN clients, UVN Product House, UVN Team (IM, AIM, LCM, SE, Pre/Post Sales, etc.), Client Account Executives, Capital Team, Finance, vendors & other AT&T/UVN partners.
Key System Interfaces – VIPS/New Horizons, Ariba, UVN FORT Database, UVN Ring Tracking Tool (RTT), Oracle, DocViewer (client bills) & PC Homer (client contracts).

Key Competencies and Skills:

Strong oral and written business English communication skills (C1+) • Confident in managing and communicating to people of diverse backgrounds and levels. • Strong organizational skills to complete required tasks within required timeframes. • Ability to manage in ambiguous situations and deliver clear message. • Comfortable with using a phone as a main working tool. • Organized and experienced meeting host. • Organized and experienced meeting host. • Excellent problem solving and analytical skills. • Ability to work independently. • Proficient in MS Office applications. • Previous customer service experience. • Documented Project Management experience.

Education and Qualifications:

not specified

Additional Information:

Must be able to work US business hours, Strong oral and written English Business communication skills (C1+)