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IBM Billing Associate - fixed term


Bratislava, Slovakia

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Execute billing cycle successfully with the pre-defined processes and DLPs, meeting operational goals
Validate all contractual documents in support of billing to ensure AT&T is fulfilling local government
In charge of invoice production to ensure invoice are presented to customer timely
Interface with counterparts in different functions/regions for process improvement opportunities (Sales, Service Delivery, Global Billing Solutions and our Outsources team)
Active participation on process documentation, process flow creation, training materials preparation
Manage invoice rejection process and bill charge on hold process through effective communication with the customer

Roles and Responsibilities:

Coordinates with the Project Team, Contracts and Accounting to ensure compliance with contract and reporting requirements. Records, tracks, and invoices customer contracts in accordance with corporation's accounting controls and procedures. Promptly resolves complex customer complaints concerning invoices. Understands organization's policies with regard to financial administration; generates invoices, and resolves billing discrepancies. Generally works with large complex customer contract. Researches account histories to assist in collection activities; verifies that all paperwork and required documentation received by customer is accurate and complete; reconciles and reports to management on monthly booking and revenue information. Conducts billing operational work to maximize the effectiveness, accuracy and delivery of billing information.

Key Competencies and Skills:

Have A Positive Attitude To Change And Innovation
Able to work independently
Good problem solving skill
Good working attitude
Good Microsoft office skill (Xcel- vlookup, pivot tables)

Education and Qualifications:

Good to have: Secondary with leaving examination/University education (Bachelor's or Master's degree)
MUST: Language requirement: conversational and written proficiency in English

Additional Information:

Education focused on Economics or Math advantageous
Willingness to work with data
We are looking for a person that is flexible, proactive, self-driven, has an analytical mind, is a problem solver and stress resistant team player

Salary from 1210 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.