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Junior Solution Implementation Manager for Network Based Managed Security Service


Bratislava, Slovakia

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The Junior Solution Implementation Manager (SIM) for Network Based Managed Security Service SIM position focuses on gathering, analyzing, and validating customer requirements, determining proper design configurations with the support of senior Solution Implementation Manager (SIM) and working with customers in understanding the service. It is a project management type function (Proj Mgt) that also involves ordering/tracking/installing/testing (DTAC role) of the final solution with the help of network and security engineers.

Roles and Responsibilities:

The role is customer facing, and requires strong communications, basic TCP/IP networking skills, a high level of service comprehension, and certainly an attention to on-time performance as determined by customers and internal guidelines/targets.

Key Competencies and Skills:

For this position you should preferably have strong communication skills and should be a graduate of a university. Basic knowledge of information technologies (TCP/IP, network protocols, WAN) and project management. Previous experience in AVPN ordering, DTAC and Project Management environment is an advantage.

1. Fluent in the English language. Good verbal communication skills and proficient writing ability.
2. Knowledge of various communication technologies and Firewall technologies e.g. TCP / IP, Ports / Protocols, Routing protocols, LAN, WAN technologies.
3. The ability to interact on the phone with customers and their peers during the implementation and problem determination process. Prior experience interfacing directly with customers, project managers, internal organizations.
4. Strong problem solving abilities. Confident communicator with the ability to communicate effectively with vendors and customers.
5. Self-motivated, proactive and willing to take ownership of issues and drive them to timely and successful resolution with a minimum of supervision
6. Prior project management experience is very helpful
7. PC literate with experience using a range of software packages (Spreadsheets, Outlook email, Web databases, etc.)

Education and Qualifications:

University degree
Fluent English

Additional Information:

Location: Bratislava, Lakeside Park
Working hours: US working hours 2pm ---> 10.30 pm