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Sr. Associate, Billing Accounting


Bratislava, Slovakia

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The applicant will be working in various systems and working with partners within the company to facilitate bill suppression and billing disconnects pertaining to their billing from AT&T. There are Service Level Agreements that must be met with the completion of the work.

Roles and Responsibilities:

▪ Perform billing disconnect and suppression in accurate and timely manner.
▪ Draft correspondence according to corporate communication guidelines, format letters, reports.
▪ Global collaboration, interface with counterparts in different functions/regions for process improvement opportunities
▪ Maintain positive customer experience and relationship

Key Competencies and Skills:

▪ English written and oral communication - Advanced skill set
▪ Microsoft Suite of applications- Advanced skill set
▪ Typing - Advanced skill set
▪ Team player with strong work ethic and a positive attitude
▪ Ability to multi-task, prioritize workload, problem solve and meet daily deadlines

Education and Qualifications:

High School diploma or higher

Additional Information:

Location: Bratislava
Working hours: EMEA (approx 9.00am-5.30pm)
Contract: Limited - 1 year fixed term
Salary from 1210 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.