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Czech Republic

CZ GCSC - Network Operations Specialist


Brno, Czech Republic

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Date published:

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The role entails management support for major international customers. This includes fault resolution and escalation of faults to management.

Roles and Responsibilities:

∙ Management support for major international customers.
∙ Fault resolution and escalation of faults to management.
∙ Backup solutions, configuration of ACL’s, troubleshooting COS issues a
∙ Routing /switching, and troubleshoot routing issues
∙ Follow defined processes

Key Competencies and Skills:

• Excellent communication skills (verbal & written)
• Ability to work well under pressure, multi-task, set priorities and make well-considered decisions
• Assertiveness
• Drive, enthusiasm, initiative, commitment and self-motivation
• Resourcefulness and flexibility
• Ability to work well in a team and as an individual when required
• Interface effectively with all levels of management both internally and externally
• A desire to learn new skills
• Trust and integrity
• Take Ownership and Accountability

Education and Qualifications:

• Skill expectations 1+ years’ experience of the networking services
• CCNA certification or knowledge - Candidates with no CCNA will only be considered when able to demonstrate relevant Network Operations Centre experience