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Czech Republic

Junior VoIP Specialist


Brno, Czech Republic

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Location: Brno
Working time: This position is requiring working on shifts

The VOIP Events Manager is responsible for providing 24x7 network operations fault management support for AT&T’s VoIP Networks.

Roles and Responsibilities:

- Remote system monitoring
- Troubleshooting complex and potentially service impacting issues
- Maintenance of UNIX servers, VoIP and SoftSwitch applications
- Assisting technical teams in maintenance, testing and deployments on production elements
- Working with internal and external technical teams to resolve customer issues

Key Competencies and Skills:

- Experience with monitoring and troubleshooting UNIX servers and applications
- Understanding and working knowledge of LAN and WAN - routing, switching, data flow
- Experience with ticketing systems
- Experience with TDM Networks, 4ESS switching, SS7 T1’s, DACS will be considered as advantage

Education and Qualifications:

- Excellent English both written and spoken
- Work independently and as a team member
- Problem solving and developing creative approaches
- Ability to manage time and meet deadlines
- Respond to multiple requests in organized and timely manner
- 1 year of relevant work experience in server/network administration is desired but not essential
- IT degree preferred, but not essential

Additional Information:

We offer:

- Extra week of vacation
- Meal vouchers
- Compensation for income loss due to sickness
- Advanced medical program
- Company risk life insurance
- Pension and/or wellness scheme
- Centre team building events
- Local restaurants, fitness, culture, bank discounts for AT&T employees
- Career opportunities
- Language courses
- International and multicultural working environment
- Performance bonus
- Technical and Soft skills training from AT&T University