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Czech Republic

Network Engineer - Linux based gateways, LAN/WAN based on Cisco and Juniper

Location:

Brno, Czech Republic

Ref #:

151680

Date published:

06-Nov-2017
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Tier 2 technician providing support on multiple platforms. Platforms in scope include cloud based solutions, Linux based virtual gateways (servers), physical Linux based gateways, LAN/WAN based on Cisco and Juniper

Roles and Responsibilities:

Technical position responsible for problem identification, isolation and repair on worldwide AT&T network. Platforms in scope include cloud based solutions, Linux based virtual gateways (servers), physical Linux based gateways, LAN/WAN based on Cisco and Juniper and legacy Dial IP (based on 3COM modem equipment).

Major portion of team scope is support of linux based machines providing authentication for AT&T Remote Access Services (ANIRA, AT&T VPN, AVTS).

Team also supports AIC based projects among D2 domain. Such as vCDN for DirectTV (supporting Linux VMs serving DTV content), XDM (OTA distribution for Android phones), AT&T Smart Networks and others.

Team cooperates with other AT&T teams, 3rd party vendors and ISPs, while working on incident resolutions. Team provides reactive and proactive support as Tier 2 with Tier 3 located in USA.
Team does not work directly with end customers.

Key Competencies and Skills:

- Excellent verbal and written English communication skills (extensively working with on site support in US/MOW)
- Basic networking knowledge
- Ability to operate with Linux/Unix OS
- Demonstrate ability to learn new technologies
- Effective problem solving skills, highly motivated
- Ability to work as a team member
- Comfortable working in structured, fast paced environment
- Ability to work in 24/7 environment

Education and Qualifications:

- 2+ years of experience with technical support
- Knowledge of Linux operating systems (principles, usage)
- Team player
- Self started swift learner willing to expand skills
- Be able to work independently on assigned tasks