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Czech Republic

Network Service Specialist


Brno, Czech Republic

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The Network Service Specialist provides support to AT&T vendors working in the filed on cell sites, RAN support.

Roles and Responsibilities:

- Create tickets and document all vendor activity into the internal NFSD system.
- Run pre and post health checks for all equipment co-located at a cell site.
- Work with AOTS-CTS system to suppress alarms on sites during the planned maintenance work.
- Lock and unlock technology (radios etc.) on both UMTS and LTE.
- Troubleshoot any new alarms created by vendors while working on a cell site.
- Close cooperation with other AT&T departments

Key Competencies and Skills:

Fluent in spoken and written English.
Basic networking.
RAN experience is an advantage.
Knowledge of 2G, UMTS and LTE is an advantage.
CCNA is an advantage.

Education and Qualifications:

College degree preferred

Additional Information:

24/7 support team, 3 shift model, regular night and weekend shifts.