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Czech Republic

Web conferencing service specialist


Brno, Czech Republic

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This role is technical support for web conferencing services WebEx, WebEx CCA-SP, AT&T Connect. Troubleshoots web conferencing service issues including 3rd party integrations

Roles and Responsibilities:

Will work closely with higher tier resources to escalate software defects. Will process or facilitate customer MACD requests. Outage Management, alarming, monitoring support for key network and application layer components AT&T

Key Competencies and Skills:

Must have extensive knowledge and experience with MS Office applications, including plug-ins. Software packaging for central deployment experience preferred.

Education and Qualifications:

Shift will be determined but need flexibility, primary function will be to support European peak business hours.
Need strong English speaking and writing skills.

Additional Information:

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