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Czech Republic

Summer Intern 2018 - MSS Junior (Security Networking) - Full Time


Brno, Czech Republic

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AT&T is recognized as one of the leading worldwide providers of IP-based communications services to businesses. We are the largest communication holding company in the world by revenue and we serve millions of enterprises and multinational business corporations on six continents.

Roles and Responsibilities:

Managed security Services includes several standard and custom offer customers; Firewall & network-based products like Proxy, Checkpoint/ASA. The candidate is expected to have Network Base knowledge and Security problem determination is a must. This position also requires proficiency in reading and writing in English as we have tied to our IPCC & documentation of Root Cause Analysis, process and procedure documentation. This position will be working in a team environment in which active participation is required. Candidates will perform MACDs, Incident Management – Proactive & Reactive & taking Ownership of problem, Troubleshooting & Analysis , Security Incident Mitigation ,Resolve first time , Interface with client and across AT&T Global MSS Centre’s & Chronic issue identification.

Key Competencies and Skills:

Required Skills, etc:
*LAN/WAN networking skills and experience with Firewall and security devices,
*Familiarity with concepts of Incident, Problem & Change Management
*Excellent verbal and written English communication skills, assisting and working with customers in problem determination and resolution.,
*Good skills covering TCP/IP protocols knowledge,
*Familiarity with any of FW vendors: CheckPoint, Cisco ASA, Juniper Junos , Proxy BlueCoat and IronPort.,
*Effective problem solving skills, highly motivated; self-starter

Education and Qualifications:

Preferred Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, or Math or equivalent experience.

Additional Information:

Duration: 3-4 months, Full-time internship (or upon agreement)