Skip to content

AT&T International Careers My Job Application

Join a network that helps you succeed

At AT&T, our talents work together to make a difference. Think you’d like to help us connect more people than ever before? Check out our latest opportunities below, or browse for other recent postings.

Mexico

Bilingual Customer Service Representative – Sales & Service (GDL)

Location:

Guadalajara, Guadalajara, Mexico

Ref #:

153794

Date published:

15-Nov-2018
Apply now
Delivering best-in-class service is just the beginning. As a Bilingual Sales & Service Representative, you’ll be part of a team of professionals dedicated to keeping our customers connected. Join our growing team and find out just how far a career at AT&T can take you.

Roles and Responsibilities:

Working in one of the most advanced contact centers in the world, you’ll play a vital role in shaping the customer experience. We’ll rely on you to provide top-notch service while working with customers to find the products, services, and solutions they need. We’re offering a chance to gain valuable experience along with access to the resources you need to make an impact on your future – and ours.

Key Competencies and Skills:

1. Positive Service Orientation
2. Communication & Responsiveness
3. Knowledge of Computers & Technology
4. Following Policies & Procedures
5. Problem Solving & Learning Orientation

Education and Qualifications:

• 1 year of customer service experience or related experience
• High School Diploma or equivalent degree

Additional Information:

What’s in it for you? Start with the paycheck, our monthly compensation package is MXN$17,573.

Base Salary: MXN$13,120 (48 hrs p/week)
• Grocery voucher MXN $2,474.08
• Restaurant voucher MXN $1,979.32

On our Sales & Service team, our reps can also earn generous monthly performance bonuses. The average monthly bonus payout in our call center is up to $5,063 MXN.

In addition to competitive pay, an innovative workspace and career growth potential, as an employee of AT&T you’ll be eligible for some great rewards:
• 50% discount on five lines of AT&T Wireless service
• Vacation days, plus three personal days, life insurance, onsite medical and more.
• Paid starting from your first day of training (including benefits)
• Two days off per week
• Direct employment with AT&T (no outsourcing)

Ready to take our service to the next level? Apply today.