Skip to content

AT&T International Careers My Job Application

Join a network that helps you succeed

At AT&T, our talents work together to make a difference. Think you’d like to help us connect more people than ever before? Check out our latest opportunities below, or browse for other recent postings.

Slovakia

Voice MACD Provisioning Analyst

Location:

Kosice, Slovakia

Ref #:

150080

Date published:

14-Jul-2017
Apply now
Location: Kosice, Slovakia
Working hours: 24/5, different shifts (primarily 14:00 – 22:00 CET)

We are currently looking for a new team members in Kosice. Great opportunity to start your career in AT&T.

Roles and Responsibilities:

Responsibilities:
• On-time provisioning of customers’ Move, Add, Change and Disconnect (MACD) requests
• Daily active cooperation with internal and external AT&T Resources to complete provisioning tasks
• Managing own work, efficiency and quality in order to provide outstanding customer support
• Meet the required / requested time and quality targets
• Phone and email communication with the clients (requestors, site contacts and end-users).
• Phone and email communication with other teams and AT&T Vendors.
• On-call support for clients (24/7 stand by password reset line) and for technicians

Key Competencies and Skills:

Required skills:
• Excellent level of English – written & spoken
• Advanced PC knowledge
• Ability to quickly learn and adapt to challenging working environment
• Ability to work in tight deadlines
• Flexible, stress resistant team player with analytical thinking and problem solving abilities
• Great interpersonal/communication skills
• Willingness to appropriately go beyond the scope of one’s job to meet commitments made to others
• Experience with Avaya/Cisco Voice equipment and networking knowledge (CCNA) is a major advantage

Education and Qualifications:

Required Skills, etc: Technical Skills:
- Advanced PC knowledge (MS Windows and MS Office Tools is a must).
- Experience with Avaya/Cisco Voice equipment and networking knowledge (CCNA) is a major advantage.

Additional Information:

Additional Preferred Qualifications: Language Skills:
- Fluent spoken and written English required