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At AT&T, our talents work together to make a difference. Think you’d like to help us connect more people than ever before? Check out our latest opportunities below, or browse for other recent postings.

Mexico

Business Analyst

Location:

Naucalpan de Juarez, Mexico

Ref #:

153627

Date published:

12-Oct-2018
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At AT&T we have a passion for technology and we are leading the way into the future. We're developing new technologies to make it easier for our customers to stay connected to their world. And with a network that covers 225 countries and more than 120 million customers, we’d say we’re well on our way!

We are currently seeking a dynamic and driven individual to fill the position of Training Coordinator & Technical Project Liaison based in our Naucalpan de Juarez, Mexico office. This is an opportunity for you to work for the world’s leading network provider! The future is now, are you ready for the challenge?

Roles and Responsibilities:

• Coordinate and track training for our world-class team of System Engineers
• Plan, organize, monitor, and control projects related to organizational initiatives
• Manage internal tools from a business perspective; work with teams within our organization to understand tool usage, design tool interfaces, define requirements, draft business cases
• Work closely with internal organizations to understand processes and procedures, how they impact the organization, and ensure compliance with processes
• Provide administrative support for day-to-day operations
• Act as the representative to external teams and entities, including educational institutions and community outreach organizations

Key Competencies and Skills:

• Dedication to leadership and the commitment to lead by example
• Ability to perform workflow analysis and manage work activities, processes and progress in order to improve organizational efficiency and effectiveness.
• Ability to work within a team and on an individual basis
• Ability to multitask while working in a high pressure environment
• Ability to learn new technologies quickly and without supervision
• Experience collaborating with end users to address concerns/issues
• Ability to understand the technical design/architecture of computer systems, networks, and applications
• Ability to learn new technologies quickly and without supervision
• Experience collaborating with end users to address concerns/issues
• Comfortable speaking to large audiences
• Fluent use of English written and spoken
• Clear and concise communication
• Flexibility to work nights/weekends as required

Education and Qualifications:

• Bachelor or Masters in Computer Science, Operations Research, Technology Management, or a related field
• Minimum 3 years of experience in Technical Training or Technical Project Planning
• High competency in Microsoft Word, Excel, and PowerPoint required
• Experience with computer operating systems and/or networking desired
• Upper Intermediate English skills (written and verbal) – B2 level
• Creative with good organization skills and attention to detail
• A logical mind-set and a passion for problem solving and teamwork
• Experience in a multi-national, multi-cultural, global environment
• Experience within the telecommunications and/or networking industry is an advantage