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Slovakia

LMAC Engineer

Location:

Slovakia

Ref #:

153527

Date published:

07-Nov-2018
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You will be responsible for end to end customer’s Service Request per Change Management.

Roles and Responsibilities:

Process, including project management tasks (liaising with 3rd parties, scheduling, execution of planned change request), customer single point of contact for assigned project
- technical validation and preparation of the change request (configuration script), execution of the change during scheduled window, testing & troubleshooting, root cause analysis, producing technical documentation
- project administration & data processing in internal tooling (multiple applications, dBs, tools)

Key Competencies and Skills:

- IP and data routing technology and policies, network design
- knowledge of network protocols: BGP, OSPF, RIP, EIGRP, MPLS, VRRP, HSRP, GLBP, etc.
- security, NAT configuration, proxy server and firewalls
- WAN technologies: Ethernet, Frame Relay, PPP, POS, ATM, DSL, ISDN, etc.
- QoS, Multicast, VoIP, PVC/VRF-lite
- Hardware: Cisco routers, switches, CSU/DSU, modems

Education and Qualifications:

- university degree in technical field (Telecom/Networking) an advantage
- strong English communication skills - both written & verbal (advanced level) an advantage
- 2+ years of experience or adequate knowledge with Cisco configuration or network technical support 3rd level
- project & change management experience is a plus
- required CCNA, CCNP (routing & switching) is an advantage
- customer handling & analytical skills
- ability to work under pressure & flexibility

Additional Information:

Location: Kosice
Contract: Unlimited
Working hours: EMEA time zone with flexibility to work US EST hours + engineers are expected to be flexible and to support customers in different time zones (irregular events in the evenings/weekends)
Salary from 1600 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.